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Player protection

Responsible gaming

Gambling is entertainment you pay for. Every game in this lobby returns less than it takes over time — that is how the business works, and no strategy, system or streak changes it. The tools below exist so you can decide in advance what that entertainment costs you.

Four things that are always true

  • · The house edge applies to every game, every session, forever.
  • · A losing streak does not make a win "due". Rounds are independent.
  • · Gambling is not a way to make money or to solve a money problem.
  • · Only stake what you can lose without it changing your week.

Controls in your account

All of these sit in your account settings. None of them requires talking to support, and none can be reversed faster than the cooling period.

Deposit limits

Daily, weekly and monthly caps. Compulsory at registration. A decrease takes effect immediately; an increase waits 24 hours and needs a second confirmation.

Loss limits

Cap net losses over a period rather than deposits. When you hit it, staking stops until the window resets.

Wager limits

A ceiling on total amount staked, useful if you recycle winnings and lose track of turnover.

Session limits & reality checks

Choose a maximum session length, or a pop-up every 30, 60 or 120 minutes showing time played and net position.

Cooling-off

Lock the account for 24 hours, 7 days or 30 days. Instant, no questions, no support call needed.

Self-exclusion

6 months, 1 year, 5 years or permanent. Irreversible for the period chosen. Your balance is returned and marketing stops immediately.

Warning signs

If more than one of these sounds like you, take a break today and talk to one of the services below. They are free, confidential and independent of us.

  • Gambling with money set aside for rent, bills or food.
  • Chasing losses — increasing stakes to win back what you lost.
  • Borrowing money, selling things or lying to fund play.
  • Playing longer or more often than you intended, repeatedly.
  • Feeling restless or irritable when you try to cut down.
  • Gambling to escape stress, low mood or boredom.

Where to get help

Protecting minors

Nobody under 18 may hold an account or play. Age is verified through Zyphe at registration and re-checked if our systems flag an inconsistency. If you share a device with children, install filtering software such as parental control tools or Net Nanny, never save your password in the browser, and always log out. Allowing a minor to use your account is grounds for closure and forfeiture of the balance.

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